2009 Quintessential Behaviour

Using behavioural science to enhance safety, well being and clinical outcomes A good understanding of the behaviour of companion animals is essential to the safe and effective handling of dogs and cats in practice. But more than this, the ability to differentiate problem behaviours from behaviour problems can really help veterinarians and nurses improve clinical outcomes, affecting the health and welfare of their patients and the contribution pets make to their human owners. This course aims to improve the ease and safety of handling cats and dogs in practice, as well as the experience and well-being of your patients and their owners, and to show how behavioural management can contribute to more successful clinical outcomes.

• You'll learn to understand and communicate to your patients using body language, and how to keep your staff safe if they become difficult to handle, whilst also looking after their welfare.
• You'll learn the latest behaviour science of dogs and cats to help you look after your patients better in hospital as well as at home.
• You'll understand your patients better eg. why they may be difficult to handle and how best to manage them.
• Your patients will be happier, you and your staff will be safer and less anxious or frustrated when dealing with difficult patients.
• You'll build your understanding of behaviour to help you practice better medicine and give you an understanding of why some medical problems cannot be resolved without behavioural intervention.

Module One is for both vets and vet nurses Module Two is for vets only